Wednesday, January 25, 2012

How to Report the Death of an American Citizen Abroad

The American Citizen Services Unit of U.S. Embassy Tel Aviv is ready to assist you, as needed, in the event of the death of an American citizen abroad. We can provide information regarding the shipment of remains to the United States.

We can also prepare a Consular Report of Death of an American Citizen Abroad, a document that is acceptable in any jurisdiction in the United States for the settlement of legal, financial and estate matters. You may request up to 20 originals at no cost. Processing time is 5 to 10 workdays.

In order for us to prepare this document, we request that you visit the American Citizen Services Unit in person during public reception hours and provide the following:

•    Original death certificate from the Ministry of Interior (Misrad HaPanim). The document does not need to be translated into English;
•    Most recent U.S. passport of the deceased for proof of citizenship;
•    Social security card or number of the deceased, if s/he had one.
•    The deceased's last address in the United States;
•    Place of burial;
•    Name of person or official who has possession of the deceased's personal effects;
•    Name and address of next of kin, to whom the Report of Death will be sent.

Visit our website for more information at: http://israel.usembassy.gov/consular/acs/death.html. You may also contact the American Citizen Services section by calling 03-519-7475, Monday through Thursday, between 2:00PM and 4:00PM, or emailing us at AMCTelAviv@state.gov.

For additional information about disposition of remains in Israel, including embalming, burial, cremation and exportation, visit the following link: http://israel.usembassy.gov/disposition.html.

Friday, January 20, 2012

American Embassy Visits University of Haifa to Answer Visa and Passport Questions


Not only Consular Officers, but even the U.S. Ambassador,
was at the University of Haifa for America Day!

Four members of the Embassy’s Consular Section spent the day at the University of Haifa answering students’ and professors’ questions about travel to the U.S., dual nationality, and U.S. passports. 

While some people stopped by just for a handful of American popcorn, most had plenty of questions for us. One of the most popular questions was how to apply for visa. You can find that information here:

We were surprised to meet so many other Americans at the University! We were happy to let them know that for passport renewals, they don’t need to travel to travel all the way to Tel Aviv. Rather, the Embassy’s Consular Agency in Haifa (http://israel.usembassy.gov/haifa.html) is there to provide passport assistance, as well as many other citizen services.

While we hope that our visitors enjoyed the videos, talks, and lectures, we were most impressed by the view from the 30th floor of the Hecht tower.  We could almost see the Embassy from there!





Friday, January 13, 2012

Tiny Typos Can Create Big Problems for Visa Applicants


The Embassy has recently seen a large number of visa applications filled out by visa vendors and applicants that had typographic errors, most often in the passport number or mailing address.

Unfortunately, the tiniest typo can sometimes create big problems for visa applicants, says Consul General Lawrence Mire. What makes matters worse, the telephone contact information is missing or incorrect, preventing UPS from contacting the applicant to clear things up.

“If the address provided in your application is inaccurate, the delivery of your passport will be delayed because UPS doesn't have the information they need to do their jobs,” he cautions. “In particular, applicants who use the services of visa vendors should pay very close attention that the information submitted to the Embassy on their behalf is error-free.”

Before submitting your application, the Visa Section recommends that all applicants double-check that all information submitted through the online appointment system is correct—especially the passport number, mailing address and phone number.

Some applicants have missed planned vacations because a visa vendor provided the wrong delivery address for their passports, the Embassy warns. In this situation, the Embassy suggests that applicants request a refund of whatever fee the vendor charged for their services, since the reason for the delay was due to the vendor's error.

In the end, it's still the visa applicant's responsibility to provide the correct information, the Embassy stresses.

“We'll do everything we can to make sure you receive your visa in time for your trip, but we're relying on you to make sure that all the information submitted is accurate,” Mire says.

Wednesday, January 11, 2012

Video: Your Visit to American Citizen Services

Check out our new informational video on how to access some of the services available to Americans at the U.S. Embassy in Tel Aviv. The video will explain procedures for entering the Embassy, making an appointment, and applying for a passport or consular report of birth abroad. For additional information please visit http://israel.usembassy.gov/.

Monday, January 9, 2012

Ask the Consul: Why Was My Visa Application Denied?

One of the most common questions we receive from applicants is about denials of B1/B2 visa applications. The B1/B2 visa, for short visits for business or tourism, is the most common visa type issued in Israel. The visa allows a foreign national to travel to a U.S. port-of entry and request permission to enter the United States.

In order to qualify for a B1/B2 visa, applicants must prove that he or she intends to abide by the terms of this U.S. visa category. An applicant may be denied a B1/B2 visa for failing to demonstrate to the interviewing consular officer’s satisfaction that his/her planned activities in the United States are consistent with the B1/B2 category. Abiding by the terms of a U.S. visa is the applicant’s responsibility. [Note: What might happen when one fails to adhere to the terms of a B1/B2 visa? To find out, watch our The Price is Too High video.]

Applicants must also prove that s/he does not intend to immigrate to the United States. To do this, the applicant must demonstrate strong ties to Israel. "Ties" are the various aspects of life that bind an applicant to his or her home country, such as a career/long-term employment, ongoing university studies, family relationships, and other factors. Each visa application is thoroughly examined and evaluated on its own merits.

If an applicant is unable to prove that s/he does not intend to immigrate to the United States AND that s/he will comply with the terms of a U.S. visa, the visa will be denied under Section 214(b) of the U.S. Immigration and Nationality Act. Those who are denied visas will receive a written letter explaining Section 214(b) at the end of the visa interview.

Following a visa denial, listed below are answers to some of the most common questions applicants ask.

I wish to appeal against the decision—can my case be reviewed?

There is no review process or appeal for applications denied under Section 214(b). Once a case is closed, the consular section cannot take any further action. Although the consular section is responsive to inquirers, our policy is to not respond to correspondence from an applicant regarding a finding of ineligibility under Section 214(b). If you feel that you omitted evidence material to the visa decision, the proper course of action is to reapply for a visa and appear at the Embassy in person. 

My visa application was denied. Can I reapply?

Yes. There is no restriction on the number of times a person may apply for a visa. However, without additional evidence of enduring economic and social ties that demonstrate a compelling need to return to Israel after visiting the United States, there may be little reason to apply a second time. Applicants who provide identical information in a second interview rarely get a different result. Applicants must also convince the interviewing officer that he or she intends to abide by the terms of a U.S. visa.

It is prudent to wait to reapply until there is new, stronger evidence of your ties, and/or intent to comply with the terms of the visa category, before reapplying. We generally recommend that applicants wait at least a year before reapplying. This recommendation especially applies to younger applicants who may have recently completed compulsory army service as it often takes time to establish the kind of ties (i.e., career or university studies) that will enable you to qualify for a B1/B2 visa.

For my next visa interview, what documents do you suggest I bring to show evidence of my ties to Israel?

Because each person's situation is different, people applying for the same visa may be asked different questions and be required to submit different documentary evidence of their ties to Israel. A list of recommended documents is on the Embassy website at the following link: http://israel.usembassy.gov/consular/niv/business.html.

Please note that presenting fraudulent documents, or making false or misleading statements on the application form or to the interviewing officer, may result in you becoming permanently ineligible for any type of U.S. visa. Never submit an application without reviewing it first for accuracy, especially if someone other than you helped fill it out.

My visa application has been refused. Why can't I get my money back?

The fee that you paid is an application fee. Everyone who applies for a U.S. visa anywhere in the world must pay this fee, which covers the cost of adjudicating your application. As the application form states, this fee is non-refundable regardless of whether you are issued a visa or not. If your application was refused under Section 214(b) and you choose to reapply for a visa, whether at this Embassy or elsewhere, you will be required to pay the application fee again.

Where can I find additional information about visa denials?

Additional information on visa denials is available from the State Department at: http://travel.state.gov/visa/frvi/denials/denials_1361.html. You can also find more information on the U.S. Embassy website at: http://israel.usembassy.gov/consular/niv/refusals2.html.

Wednesday, January 4, 2012

Delivery of Your Visa from UPS

The Visa Section at U.S. Embassy Tel Aviv now uses UPS for delivery of passports for visa applicants. If your visa has been approved, the consular officer will keep your passport at the time of the interview. Once the visa is printed, your passport will be returned to you via UPS using the delivery method and address you selected when you made your visa appointment.

UPS cannot guarantee a definite turnaround time, but it usually takes about seven working days for applicants to receive passports with the visa.

The two delivery options are:  1) delivery to the home/business address that you provided when you made your appointment, or 2) pickup at one of UPS’ three centers (Ben Gurion Airport, Haifa and Beersheva).  If you selected the pick-up option, UPS will send you a confirmation email when the passport is ready for pick up. You can also check the status of your passport on the appointment website at http://usvisa-info.com/en-IL/selfservice/login.

How to Change the Delivery Method

If you need to change the delivery method of your passport, you must do so by the close of business on the day of your visa interview. First, log in to the visa appointment website at http://usvisa-info.com/en-IL/selfservice/login. Once you are logged in, click “Edit” next to “Courier Information,” in the drop down menu called “Delivery Method.” Then select “Pick up at a courier location.”

How to Change the Shipping Address

If you would like to change the shipping address for your passport, you must do so by the close of business on the day of your visa interview. First, you must log in to the appointment website at http://usvisa-info.com/en-IL/selfservice/login. Then click “Edit” next to “Courier Information” and change your shipping address or email address.

How to Find your UPS Tracking Number

To find your UPS tracking number, you must log in to the appointment website at http://usvisa-info.com/en-IL/selfservice/login. On that page, underneath “Applicant Information,” you will find your UPS tracking number next to “Courier Status.”

More Questions? Call the Help Center

Our new Call Centers can assist applicants in choosing the UPS location where their passport and visa can be picked up. The phone number for the local (Israel) call center is: 03-7621694. Customer service representatives are available to answer your questions from 8am to 8pm (Israel), Sunday to Thursday. In February, the hours will change from 8am to 6pm. The U.S. Call Center number is: +001-703-439-2342. It is available 8am to 6pm (East Coast Time), Monday to Friday.

If you still have more questions, you can contact UPS directly. Listed below are the addresses and phone numbers for the three UPS centers in Israel.

Ben Gurion Airport
1 Saifun St. Ben Gurion Airport
Tel.: +972 1700 700 877

Haifa
Haifa Express Center
10 Boneh Eliezer St
Tel.: +972-3-5770100
Tel.: +972-3-5770101

Beer Sheva
Derech Hevron St.66
Tel.: +972-3-5770100
Tel.: +972-3-5770101

Wednesday, December 21, 2011

Ask the Consul: What is a photo progression and why do I need one?


Answer: Great question! When a U.S. passport is being renewed, the consular officer must ensure that the person appearing at the Embassy is the same person that is in the photograph in the expired U.S. passport.

As a minor child’s appearance can change drastically in the five years between passport applications, the consular officer may ask that you provide age progression photos.  Age progression photos are pictures of your child between the time of the last passport application and now.

While not every case requires age progression photos, we recommend you bring such photos with you to the initial interview at the Embassy. If the consular officer determines that a photo progression is necessary, it may delay your child's application if you do not have photos on hand.

In the case of infants and children, progression photos should establish a clear likeness between the applicant’s current appearance and the photograph used to obtain the previous passport or proof of citizenship. 

The Embassy recommends bringing any foreign passports, and at least two photographs per year, from the time of the prior U.S. passport issuance.  Acceptable photographs should show a full front view of the applicant’s face with eyes open.

A family from Beit Shemesh submits a creative photo progression to
consular staff at an American Citizen Services outreach event Dec. 15.
***
Ask the Consul is a regular feature on the Consular Round Up blog. Every few weeks, one of the Embassy's Consular Officers answers an interesting consular question we've received from one of our readers. Think you can stump us? To submit a question, leave a comment, post one on our Facebook wall or send us an email at NIVTelAviv@state.gov. We look forward to hearing from you!